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| What is generally covered under the warranty? |
CSI covers defects of manufacture, failure due to incorrect adherence to our manufacture specifications, and premature material/findings/cover failure.
Failure by the customer to follow proper care and use instructions will negate
the CSI warranty. Abuse by the customer will also negate the CSI warranty.
With that said, these situations are negotiated in good faith and are not
intended to be an attempt to disposition out of a warranty claim. If
deemed warrantable, the cover will either be repaired or replaced at CSI’s discretion. It may be that the unit must be returned for a proper assessment
of a warrantable condition. In all cases, the warranty amount is limited
to a maximum of the value of the cover.
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| Can I trailer my boat cover with the poles installed? |
Yes, poles may be used during transport.
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| Why is my cover billowing when I trailer with it? |
Some subtle buffeting is expected. Billowing is not. Billowing is a sign that
air is entering the cover in greater quantities than the vents can vacuum out.
This is normally due to incorrect cover install, specifically the proper position
of the cover over the chine/rubrail and ratcheting of the cover.
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| How can I prevent pre-mature wear to my cover? |
CSI offers many care and use instructions on this website. Some good
general rules of thumb are to never use hard chemical cleaners, never use a
power washer, always cover dry boats/units.
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| Should the lycra material be on the inside of the snowmobile cover? |
The lycra (elastic material) is designed to be on the outside of the cover.
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| How can I prolong the life of my zipper? |
The zipper should never be forced. If a zipper binds for some reason gentle reverse the zipper head and attempt again.
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